We are located on the north side of Deptford Broadway and easily reached by public transport:
By Docklands Light Railway : We are 2 minutes walk from Deptford Bridge station . On leaving the station walk towards Lewisham College (heading towards New Cross) and cross over the road traffic junction on to Deptford Broadway .
By Bus: Buses Nos. 53, 177 and 453 all stop nearby. Check the Transport for London homepage for further details.
By Train: Turn right on leaving Deptford overland station. Walk down Deptford High Street until you reach Deptford Broadway (by the large anchor) and then turn left into Deptford Broadway. We are about 50 yards further along .
By Car. Although you cannot park on Deptford Broadway it is generally possible to find parking in the side streets nearby .
On arrival at our offices please press the intercom labelled "Pearsons Solicitors" which can be found on the left hand side of the main door as you face it.
You can contact us by telephoning 0208 694 6498.
We also offer a 24 hour emergency domestic violence helpline - please telephone 07976 304 796.
Pearsons Solicitors is authorised and regulated by the Solicitors Regulation Authority, SRA number 206951.
We want to give you the best possible service. However if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately , so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues . If you would like to make a formal complaint , then you can read our full complaints procedure which we include with the case opening documentation we will send you when opening your case ( a further copy of which will be happy to send you on request by return ). Making a complaint will not affect how we handle your case .
What to do if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. they will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have then then you must take your compalint to the Legal Ombudsman:
- No more than six years from the date of act/omission
- No more than three years from when you should reasonably have known there was a cause for complaint.
If you would like more information about the Legal Ombudsman please contact .
Contact details :
Call : 0300 555 0333 between 9.00am to 17.00
Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
What to do if you are unhappy with our behaviour
The Solicitors Regulatory Authority can help if you are concerned about our behaviour . This could be things like dishonesty , taking or losing your money or treating you unfairly because of your age , a disability or other chracteristic. Visit their website to see how you can raise your concerns with the SRA at www.sra.org.uk .
15-16 Deptford Broadway London
Telephone: 020 8694 6498
Emergency Domestic Violence Helpline: 07976 304796
Pearsons Solicitors is a long established , friendly , legal aid law firm based in Deptford, South London. We specialise in all aspects of family law including divorce & separation, children cases including residence and contact disputes, child care proceedings involving the Local Authority and domestic violence cases including emergency injunctions .
The principal of the practice Mark Pearson is an advanced member of the Law Society's Family Law Panel .